Parall Support
How can we help?
Contact us for account access, privacy requests, safety reports, billing questions, or product support.
Email support
We respond from support@parall.com. Include the email address on your Parall account, your organization name if applicable, and a short description of the issue.
Account and privacy
Use in-app account settings to delete your account. For privacy questions or data access requests, contact support.
Safety reports
Messages can be reported in the app from the message context menu. For urgent safety concerns, email support.
Product help
Send bug reports, workspace access questions, and product feedback with steps to reproduce when possible.
Legal
Review Parall's Privacy Policy and Terms of Service for details about data handling and acceptable use.